Privacy Policy.
Effective Date: February 22, 2026
Last Updated: February 22, 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with thelost.zone (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms below, please do not use the Site.
Information We Collect
We collect information in several ways:
A. Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- The topic and content of your message
- Any details you choose to include, such as a Cardmarket order number or information about a collection you want to sell
B. Automatically Collected Information
When you visit the Site, we may automatically collect:
- IP address
- Device type (mobile, desktop, tablet)
- Browser type and version
- Operating system
- Pages visited
- Time and date of visit
- Referring website or link
- Actions taken on the Site
This information is collected using cookies, tracking pixels, and similar technologies.
C. Third-Party Sources
We may receive information about you from third parties, including:
- Analytics providers (e.g., Google Analytics)
How We Use Your Information
We use the information we collect for purposes including:
- To provide, operate, and maintain the Site
- To personalize your experience
- To answer your questions and support requests
- To evaluate offers when you want to sell us your cards
- To communicate with you about your request
- To improve the Site and develop new features
- To monitor and analyze usage trends
- To detect, prevent, and address technical issues and fraud
Cookies and Tracking Technologies
We use cookies and similar technologies to collect data, including:
- Necessary cookies to run the Site
- Performance and analytics cookies
- Functional cookies to remember preferences
- Optional advertising cookies
You can control or disable cookies through your browser settings, but this may affect your ability to use parts of the Site.
Legal Bases for Processing (GDPR)
If you’re located in the European Union or European Economic Area, we process your personal data under one or more of the following legal bases:
- Consent: where you have given permission
- Contractual necessity: to provide services you request
- Legal obligation: to comply with the law
- Legitimate interests: to operate and improve the Site
When We Share Your Information
We may share information with:
A. Service Providers
Third-party companies who help us operate and improve the Site (e.g., hosting, analytics, email services).
B. Legal Requirements
If required by law, regulation, or legal process.
C. Business Transfers
If The Lost Zone is bought, sold, or merges with another entity.
D. Aggregated & Anonymous Data
We may share data that has been anonymized and cannot reasonably identify you.
Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.
Your Rights & Choices
Depending on your location, you may have the right to:
- Access your data
- Correct or update your information
- Request deletion of your personal data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, contact us at contact@thelost.zone.
Children’s Privacy
Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have information from a child under 13, contact us to have it removed.
Third-Party Links
The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review their privacy practices.
International Transfers
Your information may be transferred to, and stored in, countries outside your country of residence. These countries may have different data protection laws.
Changes to This Privacy Policy
We may update this policy from time to time. The “Effective Date” at the top will reflect the most recent changes. Continued use of the Site means you accept those changes.
Contact
If you have questions or concerns, contact us:
Email: contact@thelost.zone
Website: thelost.zone